| Privacy Policy |

Privacy Policy for Simplirent

Effective Date: 28 Feb 2025

At Simplirent, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy describes how we collect, use, store, and share your information when you access our booking platform, www.simplirent.holidayfuture.com, or any associated services. By using our platform, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you. The types of information we may collect include:

1.1 Personal Information

When you book a property or make inquiries on our platform, we may collect personal details, such as:

• Full name

• Email address

• Phone number

• Address

• Payment details (e.g., credit card information or bank account details)

• Identity verification documents (if necessary for booking)

• Special requests related to bookings (e.g., accessibility requirements)

1.2 Non-Personal Information

We may also collect non-personal information to improve the functionality of our website and services:

• Device information (e.g., device type, operating system)

• Browser information (e.g., browser type, version)

• IP address

• Geolocation data (with your consent)

• Usage data (e.g., pages visited, duration of visit, and clickstream data)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Bookings: To facilitate the reservation and booking process, confirm availability, and send booking confirmations.

• To Provide Customer Support: To respond to your inquiries, manage your account, and provide assistance as needed.

• To Improve Our Services: To analyze user activity and website traffic, identify areas for improvement, and enhance the user experience.

• For Marketing and Communications: To send you promotional offers, updates, and other communications, with your consent.

• To Process Payments: To securely handle payment transactions for bookings.

• To Comply with Legal Obligations: To fulfill any legal or regulatory requirements, such as tax reporting and financial audits.

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 With Service Providers

We work with third-party service providers to assist in running our platform and completing services (e.g., payment processors, email marketing services). These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.2 With Property Hosts

Your booking information will be shared with the property owner or host to facilitate your stay. This information may include your name, contact details, and special requests.

3.3 With Legal Authorities

We may disclose your personal information if required by law or in response to a valid legal request (e.g., government investigation, court order).

3.4 With Your Consent

We may share your information with other parties if you have given explicit consent.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes maintaining your account and booking details for a reasonable period after your stay for customer service purposes.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are placed on your device when you visit our platform. These help us remember your preferences and analyze how users interact with our website. You can control the use of cookies through your browser settings.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request correction of any inaccurate or incomplete data.

• Deletion: You may request the deletion of your personal data, subject to applicable legal restrictions.

• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

• Data Portability: You may request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at [Insert Contact Information].

8. International Transfers

Your personal information may be transferred to, and stored on, computers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your home country.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Effective Date." We encourage you to review this policy periodically for any updates.